- Do I need to move out while you restore my home after a fire or smoke damage?
- Are there any warning signs of mould to look for in my commercial facility?
- I have an emergency at my building or facility. Who do I call?
Depending on the extent of the fire or smoke damage, this is ultimately your decision. Your insurance company may provide some guidance on this matter. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.
If there are dark spots on your ceiling, floors or walls, this is a sure sign of mould growth. Musty odours and mildew are often also signs that mould may be growing in your property. Respiratory and allergy symptoms such as coughing, sneezing, trouble breathing and wheezing are a common indicator of mould growth as well. High humidity levels in your building that result in condensation on glass and metal surfaces are also a warning sign of mould.
During an emergency situation, whether it’s late at night or on the weekend, accessibility is crucial. Call 1-800-RESPOND and ServiceMaster Restore will answer 24 hours a day, 7 days a week, 365 days a year. Within one hour, we will contact the client and schedule an appointment.